FAQ
What is The Vagabond Lens?
A premium streetwear brand rooted in travel photography. Each collection is a visual archive—a limited fragment of a journey captured in heavy-weight fabric and raw print.
What does 'printed on demand' mean?
Every piece is produced individually upon your order. This means zero overproduction and a garment made specifically for you. Production takes 2–5 business days before dispatch.
How do I find my size?
Visit our Size Guide for full measurements on all blanks. When in doubt, size up—our fits are true to size.
Do you offer free shipping?
Yes—we offer Free Standard Shipping on all UK orders over £85, EU orders over €100, Poland orders over 430 PLN and Czech orders over 2,400 Kč. For international orders outside these regions, shipping costs are calculated at checkout based on your location.
Can I return my order if it doesn't fit?
Yes. If you selected the incorrect size, you can return the unworn garment within 14 days to our fulfillment center. However, as our collections are strictly limited, we cannot guarantee that a different size will be available for exchange. In this case, we will issue a refund once the item is returned, and you can check the store for available stock. For returns, contact us at info@tvl-store.co.uk or submit a request using the form below:
EU Withdrawal Form →
How do I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking link. You can also visit our Track Your Order page for more information.
What are LIMITED editions?
Strict exclusivity based on a "1 of 150" philosophy. Every drop features custom graphics on premium 350g heavy-weight garments released in a single, strictly limited colorway. Once a drop sells out, it will never be restocked or re-printed in that color again.
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, and modern local payment options via Shopify Payments.
Polish customers can also pay using BLIK and PayU at checkout. Available methods are displayed at checkout.
I haven't received my order—what should I do?
First, check your tracking link from your dispatch email. If your order appears stuck or you haven't received a tracking mail, check your spam folder or contact us at info@tvl-store.co.uk.